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Mechanic Resources

For On Bike Share Systems

Quick Reference Guide for Bike Mechanics

Resources for assembling bikes, installing racks, and using the On BIke Maintenance App to record bike maintainence. If you have questions, please call our office at 401-475-8094.
Using the On Bike Maintenance App
  • Look for the email from On Bike Share with the invitation to become an Admin (call us if you have not received it)
  • Follow the instructions to create a password
  • Download and install the On Bike Maintenance App
  • Login to the Maintenance App
  • When on-site, use the App to unlock bikes, check battery level, and record bike maintenance
Guide to using the maintenance app
How to Record Bike Maintenance
  • Open the On BIke Maintenance App
  • Click on the system you want to work with
  • Select a bike to work with
  • In the lower left, click Report
  • Choose Maintenance
  • Complete the form and take up to 3 photos of the bike
  • Click Submit
  • Repeat for the remaining bikes at this site
Guide to using the maintenance app
How to Replace Rechargeable Batteries on Bluetooth locks
In some instances, you may be asked to replace batteries in the electronic locks on the bikes. If so, we will provide you with the tools, batteries and chargers for this.
  • Use the provided tool to open the battery compartment.
  • Remove existing battery.
  • Install charged battery. Be sure to align +/- of battery in lock.
  • Close lid tightly and then tighten bolt with tool.
Resources and Links
Bike Assembly

Cross 7 Bicycles

Prior to shipping to you, the Cross 7 bicycle was tuned and 95% assembled. A toolkit was provided with the system, including most of the tools needed to complete the assembly. Below are the instructions for completing the assembly. Each bicycle should take about 10 minutes. Please follow these instructions carefully.
WARNING: Before riding this bicycle, please check and tighten all nuts and bolts, check brakes for proper operation, and check tire pressure (printed on sidewall of tire).
QUESTIONS: If you have questions about the assembly of your bicycle, please call Dynamic Bicycles at 401-475-8094 Mon-Fri 8am – 5pm EST or email us at info@onbikeshare.com.
1. Secure HandlebarsRotate handlebars to face forward. Be sure that bottom of handlebar is above the height of the electronic lock on front of bike.
2. Attach BasketPosition basket against handlebar so holes on back of basket align with holes on vertical plates on handlebar. Slide bolts through holes and thread lock nut onto bolt. Tighten nut/bolt with provided wrench and tool.
3. Attach PedalsLocate the ‘L’ and ‘R’ on the heel of the pedal axle. Insert the Right (‘R’) pedal into the right side crank arm (right side when sitting on the bike). Tighten with 15mm wrench by turning Clockwise. Insert Left (‘L’) pedal into left crank arm and tighten by turning Counter-Clockwise.
Rack Installation
Plan Ahead. Avoid Surprises.Planning ahead is the best way to get your system off to a great start. The first step is to select locations for your ‘bike stations’. Choosing the right bike station location(s) can save you a lot of time and frustration when the system arrives. A ‘bike station’ can consist of any number of racks – depending on desired bike capacity and available space. The bike racks must be installed onto concrete. Concrete pads should be at least 3” deep, and meet the minimum measurements required for the desired number of racks, as provided in this guide. If you are doing the work yourself, prepare all tools in advance. Locate the nearest power outlet if using a drill that needs to be plugged in. If hiring a contractor for the installation, be sure to provide them these instructions in advance. We recommend watching the rack installation video in advance of the installation.
If you have questions, please contact us at 401-475-8094.
  • Bike Station Location
  • Bike racks can be installed inside or outside, but must be installed into concrete.
  • The bike racks do not require power. The locks on the bikes are battery powered.
  • Bike rack locations should be level. Areas with inclines or declines may affect the docking/releasing of bikes from racks.
  • When drilling, confirm there are no pipes, wires or heating elements below the surface.
  • The best locations are those most convenient to riders, such as near building entrances or exists.
  • We recommend installing the bikes in a location that is not easily seen from the street or accessible to the public.
  • If possible, we recommend using camera surveillance for enhanced security.
  • Bike Station Configurations | Side-by-Side Configuration
  • Bike Station Configurations | Nose-to-Nose Configuration
IMPORTANT: Before You Begin Installation
Measure the working space and calculate the number of bikes that will fit in the space. Mark the locations for each rack and confirm spacing as well as setbacks from walkways and roadways. Street Setbacks and Spacing
  • Spacing from street behind bikes: 103"
  • Spacing from street beside racks to bikes: 60”
Recommended Base MaterialConcrete: Concrete is the only recommended base material for installation. Concrete anchor bolts are included with the racks. We do not recommend installation on asphalt, paver stones, bricks or other surfaces.
Tools Needed for Installation
  • Tape measure
  • Marker or pencil
  • Masonry drill bit 3/8"
  • Drill (Hammer drill recommended)
  • Hammer
  • 9/16" Wrench or socket
  • Level
Installation Steps
STEP 1: Place the rack in the desired location. Use a marker or pencil to outline the holes of the flange onto the base material.
STEP 2: Drill the holes using a 3/8” drill bit appropriate for the surface you are drilling into. Make sure the holes are at least 3" away from any cracks in the base material. Holes should be at least 2.5” deep.
STEP 3: Use washers to level rack if necessary. The height and angle of the rack pin must match the height of the receiving hole on the bike’s smartlock.
STEP 4: Place washer on anchor, and thread nut onto top of anchor so the nut is fully threaded onto the anchor. The smaller diameter top of the anchor will extend beyond the nut.
STEP 5: Using a hammer, tap anchor through hole on top of rack base and into the matching drilled hole in concrete. Hammer until rack is flat on concrete surface and bolt/nut is tight on top of rack base.
STEP 6: Using a 9/16” wrench or socket wrench, tighten the nut to 20-25 ft/lbs of torque.
IMPORTANT Once racks are installed, check to make sure bikes dock smoothly onto racks. Use the Maintenance App to unlock each bike and make sure it releases smoothly from rack. If the bike does not dock or unlock smoothly, check the rack angle and adjust as needed.